The importance of the Traveloka call center for app users : Wallpaper

Traveloka Call Center Latest yang can be contacted 24 hours a day

As one of the unicorn apps engaged in the travel and hospitality industry, the manager provides a Traveloka call center to help users. The goal is for users to get solutions when they encounter problems while using traveloka’s products.

In addition, users also get the latest promotional information provided by the manager. Thus, users of the Traveloka app do not panic when they encounter problems. In this way, it can be said that Traveloka is one of the best and most reliable apps in the eyes of users.

Typically, call center services provided by the application manager can be contacted 24 hours a day in 7 days. For this reason, it is advisable to contact the Traveloka call center directly if you encounter various problems such as the booking code cannot be used for problems when using the traveloka paylater service.

The importance of the Traveloka call center for app users

The role of call centers in large companies, such as Traveloka, is very important. As one of the companies in the field of ticketing and travel, Traveloka certainly needs experienced call center agents who are able to work professionally.

Indeed, the function of this call center manager is useful to answer and provide solutions to any obstacles or problems felt by the users of the application. In addition, there are several call center roles in addition to providing answers to issues faced by Traveloka users. Among them are the following:

  1. Provide information about Traveloka’s products

The role of this call center is very important in building a brand image in the eyes of users. To build a brand image in the eyes of users, companies like Traveloka need to answer all the questions that users need. Therefore, call center agents will provide detailed information related to various products to the promotions organized by Traveloka.

 

  1. Rate user suggestions and reviews

Traveloka call center agents  are also responsible for recording all suggestions, entries, and reviews from app users. This is because as evaluation material, it requires suggestions, comments and criticism from users.

 

From these elements, the application manager can know what the user wants. Thus, managers can improve the services so that consumers are satisfied with the services of the Traveloka application.

  1. Notifying special services for consumers

And the last role of the call center is to notify special services for consumers. At Traveloka, there are several special services for certain consumers, such as Traveloka Paylater.

 

This service is a loan that can be used by users to purchase Traveloka products, such as booking hotels, buying food vouchers, buying vehicle tickets.

How to contact the Traveloka call center via an interactive phone

Traveloka itself provides a lot of call center services. It is worth noting that there are 4 methods you can choose to connect with agents and submit complaints, obstacles, to input related to traveloka products and systems.

 

For those of you who wish to communicate with Traveloka’s call center agents via an interactive phone connection, you can call directly at 0804-1500-308. Then you can also contact at (021) 2910-3300. You will be charged a telephone fee  if you contact the call centre in accordance with the applicable regulations.

 

By contacting the integrated information center provided by the application manager for 24 hours, you can directly get a solution to the problem encountered. Because, you can speak directly through the call center agent. Therefore, this method is widely used by users who are experiencing quite serious problems.

 

How to contact the Traveloka call center via social media

Then, Traveloka also alerted the call center via social media and official emails. For those of you who don’t have enough credit to make calls to the interactive phone center number, you can contact the Traveloka call center via social media or email.

 

This method is also very effective. Because you only need to send a message by direct message (DM) on Traveloka’s social networks. How to contact the call center via social media is quite easy.

 

First, please log in to your personal Twitter or Facebook account. Then, please find an account in the name of @traveloka (Twitter) or Traveloka (Facebook). Make sure the social media account has been verified with a blue checkmark logo.

 

Then, please send a message by direct message (DM) of the account. You can add a screenshot file to the proof of problems encountered through the attachment feature. Then, wait for a while until the call center agent helps you resolve the obstacles encountered.

However, the agent needs more time to respond to the message you sent. Therefore, this method is often used by consumers who do not encounter emergency problems. In addition, this method is also suitable for those of you who simply want to ask questions about product services and information about Traveloka promotions.

How to contact the Traveloka call center via the website

You can also complain about problems or problems while using the Traveloka app through the official website. The official website of Traveloka is also equipped with a live chat function. With this feature, you can easily write down the issues encountered at the Traveloka call center. How to contact him is also very easy.

 

First, please go to the Traveloka website first. Don’t forget to open an account first if you haven’t signed up yet. You can register using a personal email address. Then, find the “contact us” menu.

 

After that, an electronic form will appear that you will have to fill out. Please note the obstacles you face. If the problem is not being able to use traveloka products, select the problematic product with the booking code. Attach a support file to make it easier for customer service to verify the order you purchased from Traveloka. After that, tap on send. Wait for a while until you get a response from the Traveloka call center agent.

 

How to contact the Traveloka call center via a mobile app

Traveloka also alerted the call center on the mobile app. It can be said that the Traveloka call center through this mobile application is the most frequented. Because almost all consumers contact the call center through a mobile app. In addition to being easy and convenient, the response from the call center manager of this mobile app is quite positive.

 

To connect to Traveloka’s call center services, you need to download and install the app through the Google Play Store (Android phone) or app store (iOs). Then, log in to your Traveloka account first.

 

Then, go to the “my account” menu. Then enter the “Help Center” menu. After that, select the “contact us” menu. Please report any obstacles encountered. Then, tap send.

 

Traveloka call center agents  will investigate any obstacles you encounter. The agent will respond to the complaint submitted in the “inbox” menu on the Traveloka application home page.

 

As one of the largest ticketing and travel companies in Indonesia, Traveloka certainly provides call center services. You can contact this integrated information center service for 24 hours. If you encounter problems with orders or would like to obtain product information and promotions, you can contact the call center directly. Note that there are 4 ways to contact the Traveloka call center that you can use.

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